communication - Kay-Lambert Associates Limited

Kay-Lambert Associates Limited

Training, Coaching & Consultancy for Growth

communication

If it’s Business, it’s My Business

Can’t Say, Won’t Say Failing to communicate with staff is not only dumb, it’s short-sighted. What’s the benefit of keeping people in the dark? We’re smart enough to know that something’s going on, so by telling us exactly nothing about their business, what is the expected outcome? Too many businesses are nervous about disclosing business […]

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It’s Good to Share

Sharing information is caring for your business and your people Sharing is fun. Why? Because we are essentially communal animals. But the antithesis of this is keeping things to ourselves in the optimistic belief that knowledge is power or that we are somehow far better protected by keeping it under wraps. There are some occasions […]

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I’m Disappointed…

The language we use often communicates things that are far from our conscious intention. We can often be surprised by the response we get, and left wondering how people could possibly interpret our innocent and well-intentioned remark as anything other. I was coaching a senior leader recently who had decided that as part of his […]

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Language is Laced with Limitations

Have you ever stopped to think about some of the words and phrases we routinely use that are often unsuitable for the events and situations we use them to describe? It’s a form of short-hand (for which I mean habitual laziness) that has developed over time, allowing us to ‘cut to the chase’, or bypass […]

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Double Dutch – How Language Shapes Our Belonging

Finding myself in a country recently where I could not converse with language was extremely disconcerting. It got me thinking about the nature of communication and what we actually communicate when we don’t share a common language, culture and heritage. Without these things it’s easy to succumb to silence. Finding the essential hook that connects […]

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Why Don’t Managers Want to Manage Me?

Ask any manager what excites them about their role and it is unlikely that many will say “I just love managing people” Managing budgets, managing projects & managing customers seem acceptable and even exhilarating on occasion. But managing staff and direct reports? Most managers would really rather not have to. Many would run a mile […]

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